Multi-Store Manager

Company Name:
Christopher & Banks
Christopher & Banks is looking for a Multi-Store Manager at our locations in Westland, MI.
Christopher & Banks is a well known specialty retailer; we've been dressing women for over 50 years. Our mission is to design for and speak to the boomer consumer in a way no other retailer does. If you work best in an environment of teamwork and genuine collaboration, are an optimist by nature, organized, motivated, dedicated, and are ready to help build a best in class consumer brand, this could be the job for you. Please read more about us at .
The Multi-Store Manager is responsible for maximizing store-level sales and profitability by developing and promoting a sales culture through monitoring and driving sales goals for two store locations within the same mall or within a ten mile radius of each other. The Multi-Store Manager acts as a role model and holds Associates accountablefor meeting and exceeding customer service standards. The Multi-Store Manager will acquire, develop and maintain the stores' staff. The Multi-Store Manager will possess excellent organizational, leadership, time-management, multi-tasking, verbal and written communication skills which are essential for this role.
Sales and Business Growth Development
Achieve or exceed store sales goals in both locations including plan, comparison, credit card and other Key Performance Indicators (KPIs) by executing marketing plans and integrating all corporate strategies into assigned stores
Build brand awareness and promote company image through partnerships and activities within the community, the shopping center in which the Stores are located and by planning and executing grassroots marketing activities
Provide and model excellent Selling with CARE expectations which include: strong product knowledge, maintain salesfloor awareness and ensure that all customers are treated with the highest level of CARE; resolve all customer concerns and requests quickly and effectively
Coordinate and implement all retail activities within each store including: focusing on sales, customer service and utilizing all brand loyalty tools to grow each store's business including store online ordering
Maintain Company visual and marketing presentation standards per VMU and promotion director (District Manager, Regional Manager, Visual Manager)
Manage and participate in the execution of projects, tasks and ensures that all corporate office memos and instructions are read, executed and filed within the given timeframe
Plan daily goals and non-sell activities and delegate appropriately
Possess business acumen and continually assess business performance and make action plans to improve sales
Staff Development and Management
Identify, recruit and attract top talent; develop and retain a qualified staff in both store locations
Conduct regular coaching with Associates to build motivation and selling skills
Evaluate skills of Associates and initiate on-going development through the use of available tools and programs and manage Associate performance issues quickly and effectively by partnering with District Manager
Adhere to all Company policies and procedures such as loss prevention, Store Handbook and Code of Conduct and ensure they are communicated and implemented within the entire store team at each store location
Ensure training of Associates in each area of their job responsibilities including selling techniques, POS procedures, visual standards, sale set-ups, store maintenance, marketing, loss prevention and Company policies and procedures
Lead by example in areas of personal character, commitment, organizational skills, selling skills and work habits
Cost Management
Ensure weekly schedules are completed within Company payroll budget and optimizes coverage for business needs
Responsible for controlling supplies and expenses to remain within Company guidelines
Ensure fiscal accuracy of store by keeping accurate record and securing store assets
Execute supply and material requisitions in a timely manner and ensure proper store maintenance procedures are followed
Implement and enforce all store operations and loss prevention procedures to control inventory
High School Diploma required, Minimum of two (2) years experience in retail require, supervisory experience preferred
1-2 years specialty store experience and strong visual merchandising background preferred
Women's fashion, visual presentation or merchandising
Strong problem solving skills and ability to make decisions in the best interest of the business
Excellent knowledge of retail selling skills and strong sales ability
Strong organizational skills with ability to multi-task, prioritize and manage time
Ability to stand for entire shift, lift 30 lbs and use equipment such as hammers, ladders and merchandising hardware
Date: 2014-06-16
Country: US
State: MI
City: Westland
Postal Code: 48185
Category: Retail Management
Job Type: Regular Full-Time

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